We are fully transparent about how your personal information is collected, used, and protected at sm888. Read this Privacy Policy to learn how we safeguard your data.
SM888 (sm888.win) is one of Bangladesh's most trusted online gaming platforms. Your privacy is a priority for us — not just in words, but in practice. This Privacy Policy clearly explains what information sm888 collects, why it collects it, and how it keeps that information secure.
By registering on or using our platform, you agree to this Privacy Policy. Please read it carefully. If you have any questions, contact our support team.
This Privacy Policy applies solely to sm888.win. Third-party services or linked sites are governed by their own respective policies.
We collect various types of information when you register and use our services at sm888. This information helps us deliver the best experience and maintain platform security.
We never store your password, PIN, or full payment card number. All sensitive data is kept in encrypted form.
Sm888 uses your information only for specific, lawful purposes. We never use your data for any other purpose without your consent.
| Purpose of Use | Applicable Information | Basis |
|---|---|---|
| Account Creation & Management | Name, mobile number, email | Compliance |
| KYC Verification | NID, Passport, Selfie | Legal Obligations |
| Payment Processing | Payment Account Details | Compliance |
| Fraud Prevention | IP, Device & Log Data | Legitimate Interest |
| Promotional Notifications | Mobile, email | Consent |
| Providing support services | All relevant information | Compliance |
We are committed to upholding your privacy. Your gameplay patterns may be analyzed to improve sm888's gaming services, but this is always done statistically and anonymously.
Sm888 never sells your personal information to third parties. However, data may be shared in certain specific circumstances:
All authorized partners of sm888 are equally bound by our privacy standards. We make no compromises when it comes to protecting your data.
Cookies are used on the sm888 website to enhance your experience and ensure platform functionality. Cookies are small text files stored in your browser.
Essential for login sessions, security tokens, and core platform functionality.
Used to analyze user behavior and improve service quality.
Saves your language, theme, and other preferences for faster access on your next visit.
Protects against CSRF attacks and prevents unauthorized access to your account.
You can disable cookies through your browser settings, though this may limit some platform functionality.
To protect your information at sm888, we use industry-leading security technology. Our security system operates across multiple layers.
No system on the internet is 100% impenetrable. If you notice any suspicious activity, contact our support team immediately and change your password.
Sm888 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Types of Information | Retention Period |
|---|---|
| Account Information (Active) | For the duration your account remains active |
| Data After Account Closure | 5 years (as required by law) |
| Transaction Records | 7 years (financial regulations) |
| KYC Documents | 5 years |
| Log & Session Data | 90 days |
| Marketing Preferences | Until consent is withdrawn |
As an sm888 member, you hold certain important rights over your own information. These rights are recognized under international data protection law.
You may request to know what information we hold about you.
You may request correction of any inaccurate or outdated information.
You may request deletion of your data where there is no legal obligation to retain it.
You may object to marketing communications or data processing.
You may request a copy of your data in a machine-readable format.
You may request that the processing of your information be restricted in certain circumstances.
To exercise any of these rights, email us at [email protected]. We will respond within 30 business days.
Sm888 strictly refrains from providing services to anyone under 18. We do not knowingly collect personal information from minors.
If your child has created an sm888 account despite being underage, please contact our support team. We will take immediate action and delete all collected information.
Sm888 may update this Privacy Policy from time to time. Changes may be made due to legal updates, the introduction of new services, or security improvements.
Visit this page regularly to stay informed about policy updates. Last updated: January 2026.
We don't just make promises — we deliver results. The 6 core pillars of our privacy protection.
Your personal information is never sold or rented. Your data belongs only to you — that is the core principle of sm888.
Every transaction and piece of personal information is protected with 256-bit encryption — bank-grade security.
You are always clearly informed of how your data is being used. There are no hidden agendas.
No information is retained beyond what is necessary. Data is automatically deleted after the specified period.
Operated in compliance with GDPR and international data protection regulations. Your rights are legally protected.
For any privacy-related questions or requests, our support team is available 24/7.
We are always committed to your privacy and data protection. Register today and start your gaming journey on a platform you can trust.