SM888's Terms and Conditions

Sm888 (hereinafter referred to as the "Platform" or "we") operates as one of Bangladesh's most trusted online gaming platforms. These Terms & Conditions apply to all use of sm888's services and govern the legal relationship between you (the "User" or "Member") and sm888.

The term "services" in these Terms & Conditions refers to the sm888 website, mobile version, slots games, fish games, Sports Betting, Live Casino, deposit and withdrawal features, and all related functionality.

To register and use sm888's gaming services, the following conditions must be met:

• You must be 18 years of age or older
• You must have a personal bank or mobile banking account in your own name
• Online gaming is not prohibited by law in your country of residence
• You are not an employee or officer of any government or regulatory body
• You must provide accurate and truthful information at the time of registration
• You may hold only one active account

Sm888 may request ID or other documents for age verification at any time. If a member is found to have registered while under 18, their account will be immediately closed and all balances forfeited.

It is your responsibility to register accurately on sm888 and keep your account secure. All information provided at registration must be completely truthful.

Account Security

• Never share your login password with anyone
• Use a strong password — combine letters, numbers, and symbols
• Avoid logging in on public Wi-Fi
• Report any suspicious activity to support immediately

Multiple Accounts Prohibited

Each individual may hold only one sm888 account. If multiple accounts are found belonging to the same person or household, all accounts will be closed and balances forfeited.

Account Verification (KYC)

All sm888 members may be required to complete a Know Your Customer (KYC) process. A copy of a national ID or passport may be requested, particularly for large withdrawals. Withdrawals may be held pending KYC completion.

Sm888 supports a range of deposit methods including bKash, Nagad, Rocket, other mobile banking services, and cryptocurrency. The following rules apply to all deposits:

• All deposits must be made using a payment method registered in your own name
• Third-party deposits are not accepted
• If a deposit fails, contact support immediately with a screenshot
• Sm888 does not charge any deposit fees, though payment service providers may apply their own charges

Withdrawing your winnings on sm888 is simple and fast. However, the following rules must be observed:

General Withdrawal Rules

• Withdrawals may only be made to an account registered in your own name
• Minimum withdrawal amount: BDT 300
• Maximum daily withdrawal limit: BDT 200,000
• Wagering conditions must be met before withdrawing bonus winnings
• Members who complete KYC verification enjoy faster withdrawals

Withdrawal Processing Time

Withdrawals via bKash and Nagad are typically completed within 15–30 minutes. Processing may take slightly longer after midnight or on public holidays. If your withdrawal has not been processed within 24 hours for any reason, please contact support immediately.

Sm888's bonuses and promotional offers are subject to specific terms. Accepting a bonus means you agree to those terms.

General Bonus Terms

• Each bonus offer has its own wagering requirement (typically 10x–30x)
• Withdrawals are not allowed while a bonus is active
• Each member may use the same promotion only once
• Bonuses are generally valid for 7 days; unused bonuses will expire at the end of this period
• Sm888 reserves the right to modify or cancel any bonus offer at any time
• Bonuses claimed using a VPN or proxy will be forfeited

The following activities are strictly prohibited on sm888. Violations will result in account closure and balance forfeiture:

• Creating multiple accounts to claim bonus benefits
• Using another person's identity or payment method
• Attempting to hack, cheat, or manipulate gaming software
• Using automated bots or software to play games
• Using sm888 for money laundering or any illegal activity
• Harassing or threatening sm888 staff
• Registering an account with false or misleading information
• Following any gaming pattern with the intent to abuse bonuses

Sm888 believes gaming should be a form of entertainment. We never want any member to suffer financial or emotional harm as a result of gaming.

• Set your own daily, weekly, or monthly deposit limits
• Temporarily suspend your account if needed (Self-exclusion)
• Never treat gaming as a source of income
• Please avoid placing bets beyond your means

To learn more about Responsible Gaming, visit our Responsible Gaming View page.

Your personal information provided on sm888 is stored with the highest level of security. We will never sell your data to third parties.

• All data is secured with SSL encryption
• Payment details are not stored on our servers
• You may request deletion of your data at any time

To learn more, visit our Privacy Policy Read.

Sm888 reserves the right to suspend any account without prior notice in the following circumstances:

• If the Terms & Conditions are violated
• If evidence of fraud or deception is found
• If incorrect information is submitted during KYC verification
• After extended inactivity (12 months)

Sm888 also reserves the right to amend these Terms & Conditions at any time. Notice will be posted on the platform prior to any changes taking effect. Continued use of the service will be considered acceptance of the updated terms.